Hi, I am currently working in a house where the client bought and installed a Watts Radiant "Radiant Floor Heating Panel" Serial #D12BFW12001030.
My client did not purchase a Watts Radiant thermostat or install any temperature probes, because the lady at the store claimed that it would work with any thermostat. We are from western Canada and he went all the way down to the states to buy this floor heat.
He installed the mats in two separate bath rooms.
He connected one of them to a normal 120v thermostat and it doesn't heat up. There is 120v of power, but the floor heat doesn't seem to warm up.
I tested the black and white on both mats for resistance and got nothing.
Please help us.
I would like to get these floor heating mats to work without sending him to the states to pick up anything if possible.